Analysis of the Relationship Between the Quality of Civil Servants' Human Resources and the Performance of the Kotamobagu City Government

Сажетак

Public service is an activity or series of activities in the context of fulfilling service needs in accordance with the laws and regulations for every citizen for goods, services, and/or administrative services provided by public service providers. Public service implementers are officials, employees, officers, and everyone who works within the organizing organization in charge of carrying out an action or series of public service actions. Human resources of civil servants in the organization are the most important factors in realizing the achievement of quality, fast and easy public services. To produce good organizational performance, organizations need to have quality human resources with the right quantity. This study aims to determine the relationship between the quality of civil servant human resources and the performance of the Kotamobagu City government. This research is categorized as a quantitative research using a questionnaire. The results showed that there was a relationship between the quality of civil servants' human resources and the performance of the Kotamobagu City Government.

VIEW Article (English)

Референце

Al Haryono Jusuf, 2001: 3). Fundamentals of Accounting Volume 2. Yogyakarta: STIE YKPN.

Riswanto (2010) Hematology Lab Examination. Yogyakarta: Alfamedia and KanalMedika.

Hadari Nawawi, Human Resource Management, Gajahmada University Press, Yogyakarta.

Gary Dessler, Personnel Management, Erlangga Third Edition, Jakarta, 2006, p.46

SadiliSamsudin, Human Resource Management, Setia Library, Jakarta, 2009, pp.205-207.

Handoko, T. Hani. (2001). Personnel Management and Human Resources. Second Edition. BPFE. Yogyakarta

SoekidjoNotoatmodjo (1992). Human Resource Development. PT Gramedia Pustaka Utama. Jakarta.

Raharjo M. Dawam 2012. Intellectuals, Intelligence and political behavior of the nation. Mizan, Bandung

Andayani, Goddess. 2007. Analysis of Factors Affecting Labor Productivity in North Sumatra. Thesis. Medan : University of North Sumatra.

Anwar King Mangkunegara. 2009. Evaluation of Human Resources Performance. Bandung: Publisher RefikaAditama.

Sari, Dhita Gusfita, Heriyanto and Andrian Noviardy.2017. Analysis of the Quality of Human Resources on Employee Performance at PT Waskita Beton Precast, Tbk Batching Plant Palembang Airport. Journal of the Faculty of Economics and Business, Bina Darma University

Y I Iyas, A. Zuhairi (2004: 10). Development of Human Resources Performance Assessment System at distance higher education institutions. Journal of Open and Distance Education 5(1), 1-18.

Atika, Kina, NisaUlulMafra. 2020. The Influence of Human Resource Quality and Work Professionalism on Employee Performance at PT. PlN (Persero) Executor of TanjungEnim Bukit Asam Power Plant. Journal of Media WahanaEkonomika 17(4): 355-366.

Al-Qudah, Hamzah Mohammad A, Abdullah Osman, and Hamzah Edris M. Al-Qudah. 2014. The Effect Of Human Resources Management Practices On Employee Performance. Journal Of Scientific & Technology Research 3(9):129-134.

Hamzah Mohammad A. Al_Qudah, Dr. Abdullah Osman, Hamzah Edris M. Al_Qudah

Khoreva, Violetta, and Heidi Wechtler (2018).HR Practices And Employee Performance: The Mediating Role Of Well-Being. Employee Relations Journal 40(2):227-243.

Melvani, Frecilia Nanda. 2016. The Influence of the Quality of Human Resources, Communication, Organizational Commitment, Work Motivation, and Compensation on the Performance of Civil Servants in the South Sumatra Provincial Government.

According to Byars in widodo (2009). Analysis of the Effect of Leadership Style and Job Satisfaction on Subordinate Performance (Empirical Study at Private Universities in Semarang City) Journal of Economics. Vol, 1, No. 2:92-108.

According to Indra Bastian, 2006:329) Public Sector Accounting: An Introduction. Jakarta: Erlangga.

According to Sondang (2001: 49) Journal of Management.

Nabi, Nurun, Syduzzaman, and Shaykh Munir. 2016. The Impact of Human Resource Management Practices on Job Performances: A Case Study of Dhaka Bank Pvt. Ltd., Bangladesh. Journal of Human Resource Management Research 6(2):45-54.

Anggraeni, Dewi. 2008. The Effect of Motivation and Work Discipline on Employee Performance at PT. Human Works Semarang Region. Semarang: UNNES

Dessler, Gary. 2006. Human Resource Management Volume 1. Jakarta : PT. Index

Nur, Widy Seftia, Dine Meigawati and Rizki Hegia Sampurna. 2020. The Influence of the Quality of Human Resources on Organizational Performance at the Secretariat of the DPRD Cianjur Regency. Dynamics : Scientific Journal of State Administration 7(2): 364-376

Octobery, Revnussa. 2015. The Influence of Human Resource Quality on the Performance of Bandiklat Employees of Central Kalimantan Province. Journal of FKIP University of Palangka Raya.

Azimmi and Zaitul. 2020. The Effect of Knowledge, Skills and Attitudes on Teacher Performance at SMA Negeri 1 Bonjol, Pasaman Regency.

Utami, Ria EfelinMose and Martini. Community Knowledge, Attitudes and Skills in Preventing Covid-19 in DKI Jakarta Province

DitoAditiaDarmaNasution. The Effect of Implementation Islamic Values and Employee Work Discipline on The Performance of Moslem Religious Employees at Regional Financial Management in the North Sumatra Provincial Government. INTERNATIONAL HALAL CONFERENCE & EXHIBITION 2019 (IHCE), [Sl], v. 1, n. 1, p. 1-7, Aug. 2019

Fuadi, Ivan. 2017. The Effect of Human Resources Empowerment and Work Environment on the Performance of Civil Servants of the KPU North Sumatra Province with Job Satisfaction as a Moderating Variable. University of North Sumatra

Hapsari, Adinna. 2019. Human Resources Optimization And Utilization Of Accrual Based Accounting Information Technology On Performance Of Surakarta City Government Financial Reporting. International Journal of Economics, Business and Accounting Research (IJEBAR) International Journal Vol-3, Issue-1, 2019 (IJEBAR)

Iskandar et. al. 2017. The Influence Of Human Resources Competency And The Use Of Information Technology On The Quality Of Local Government Financial Report With Regional Accounting System As An Intervening. Journal of Theoretical and Applied Information Technology 31st October 2017. Vol.95. No. 20

Jumady, E., & Lilla, L. 2021. AntecedentandConsequencethe Human Resources ManagementFactorsonCivilServant Performance. Golden Ratioof Human Resource Management, 1(2), 104 - 116.

Lubis, Arfah. 2020. The Influence of the Quality of Human Resources and the Utilization of Technology on the Village Fund Management System and the Impact on the Performance of the Village Government in Deli Serdang Regency. University of Northern Sumatra

Ria, Mai Peace. 2016. Analysis of the Effect of Bureaucratic Reform on Local Government Performance Case Study of West Java Provincial Government. Bogor Agricultural Institute

Rivai. 2021. The Strategy of Developing the Competence of Human Resources of the State Civil Apparatus of Barru Regency Government. Pinisi Discretion Review Volume 4, Issue 2, March 2020

Saragih, Hans Rollys. 2016. Analysis of Factors Affecting the Performance of Regional Apparatus Work Units (SKPD) in the Government of Samosir Regency with Inspectorate Supervision as Moderating Variable. University of Northern Sumatra

Shara. 2020. The effect of clarity on budget targets, quality of human resources, understanding of regional government accounting systems, and accountability on regional financial management performance with organizational commitment as a moderating variable in the Medan City Government's Regional Apparatus Organization. University of Northern Sumatra